![]() We'd love to investigate what's going on and further assist. We're sorry to hear that you are having issues – would you please be willing to write to us at and provide more detail into actually what you were experiencing? Please include your user id as well. Thanks for taking the time to give us feedback on the Mobile App. Either your software development team is garbage or this is predatory behavior. You know what you’re doing to people, setting them up for failure and to be late making payments. I posted two payments back to back at the beginning of November so I could set up recurring payments (which I did) and now my payment was not processed in December so I had to post another one time payment and am not able to set up recurring payments until this has processed. This made me late setting up my initial payment when I have had available funds the entire time. I was only able to sign up using safari on mobile instead of chrome. It took forever to be able to get my online account set up after it was transferred. This is the worst loan servicing tool I have ever dealt with. Predatory practices disguised as application functionality IPhone, iPad, Touch ID and Face ID are registered trademarks of Apple Inc.įreedom Mortgage and related trademarks are trademarks of Freedom Mortgage Corporation.ĩ51 Yamato Road, Boca Raton, FL 33431 United States | Lender NMLS ID: 2767 (Equal Housing Opportunity. We’d love to hear your feedback! Email us at features may not be available in iPad. We are available to assist you Monday through Friday 8 a.m. If you have trouble logging on, please contact our Customer Care representatives at 85. Our Mobile app supports the following versions on IOS devices: Payments will be credited as of the date received although payments made on a Saturday, Sunday, holiday, or after business hours may not post to your account until the next business day. For subsequent payments, you can simply select that account for payment. On your first visit, you can set up your banking information. Then, select One Time Payment from Account Details. Simply download the app and login to your account or create a new account if you haven’t already set up your online access. We service mortgages for more than 1.4 million customers and have been family owned and operated since 1990.įreedom Mortgage offers you the option to make a one-time payment or set up recurring payments through our mobile app. The use of a real estate agent to acquire a property in Frankfurt am Main adds a commission of 2,98 to the purchase fees.
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